Return and Refund Policy

At ANNKE, we stand behind the quality of our security solutions and offer a 30-day money-back guarantee if you are not completely satisfied with your purchase. Products must be returned in their original packaging with all included accessories to qualify for a full refund.

Return Process

• 1.
  Submit a Return Request

  Contact our customer support team or log into your account to initiate a Return Merchandise Authorization (RMA) request within 30 days of delivery.

• 2.
  Pack Your Device

  Securely pack the electronics in their original box, ensuring all cables, mounts, and manuals are included to avoid restocking fees.

• 3.
  Ship the Package

  Affix the provided shipping label or use a traceable carrier to send the item back to our designated fulfillment center for inspection.

• 4.
  Receive Your Refund

  Once our technicians verify the item's condition, your refund will be processed to your original payment method within 5 to 7 business days.